Customer Service Advisor

What’s in it for you?

You’re at the forefront of what we do, so you’ll have the skills and knowledge to do your job well with access to training and development.

You will have 28 days annual leave plus bank holidays, rising to 30 days within three years, a Defined Benefit pension scheme and many other benefits which can be found here.

We embrace innovative ways of working that suit you and the business, with a mix of home and office and a flexible approach that enables our teams to decide which location best suits the type of work you are doing at the time.  With sites in Swindon, Newport and Billingham and the offer of full and part-time hours, we are confident you will find the ideal work/life balance!

Why work for UK SBS?

UK SBS is a unique, rewarding and diverse place to work. Our teams are proud to play their part, and you would be joining an organisation which is focused on enhancing our capacity and capability. Our culture encourages working as one team, emphasising being curious, taking action and adding value in all we do. We also believe a healthy work-life balance leads to a working environment where people succeed professionally and personally.

Who are we?

UK Shared Business Services Ltd (UK SBS) is owned by the Department for Business, Energy and Industrial strategy (BEIS), and UK Research and Innovation (UKRI). We provide our public sector clients with high quality administrative and professional services in Finance, HR, Payroll, Procurement and IT. Working in partnership, we help our clients to focus on achieving the best outcomes for the UK economy and British people, whether that’s driving key policy initiatives such as Net Zero or delivering world renowned scientific research.

How to apply

Only online applications will be accepted and should be submitted in the form of an up-to-date c.v. and covering letter (ensuring that the Job ID reference is included in the file name description of each document uploaded), which clearly outlines why you are applying for this post and how you meet the criteria described in this advertisement. Please note that applications submitted without a covering letter, or which fail to address these points, may not be considered further.
 
If you are unable to apply online or do not wish to create an account but would still like to apply for a specific role, please contact our Recruitment Team at recruiting@uksbs.co.uk.